At Garanti pension, we place environmental sustainability at the heart of our operations. We recycle our waste, reduce the use of natural resources, care for our environment, and preserve nature because nature is very important for us. With this awareness and understanding, we became the first private pension and life insurance company in Turkey to obtain the ISO 14001 Environmental Management System certification.
We increased the number of private pension participants by 13.6% over the previous year to 1.1 million. Hence, we became the most preferred private pension company in Turkey!
The happiness of millions of customers constitutes the heart of our strategic values. For us, success is to be recommended by customers based on their own experiences. Thanks to our customers, who have recommended Garanti Pension to their friends and families, we raised our net promoter score to an international level.
Garanti Pension received many valuable awards in 2016. The awards granted to us on our continuous journey to become "even better" motivate us to raise the bar every year. Therefore, we are happier and more proud.
We aim to deliver the highest possible level of customer satisfaction in today's digital world. Garanti Pension's Mobile Branch enables our customers to monitor their plans and perform their transactions anywhere and anytime they want.