Full Annual Report  TR

We are distinctly green

At Garanti pension, we place environmental sustainability at the heart of our operations. We recycle our waste, reduce the use of natural resources, care for our environment, and preserve nature because nature is very important for us. With this awareness and understanding, we became the first private pension and life insurance company in Turkey to obtain the ISO 14001 Environmental Management System certification.

 

We are distinctly the leader

We increased the number of private pension participants by 13.6% over the previous year to 1.1 million. Hence, we became the most preferred private pension company in Turkey!

 

We are distinctly recommended

The happiness of millions of customers constitutes the heart of our strategic values. For us, success is to be recommended by customers based on their own experiences. Thanks to our customers, who have recommended Garanti Pension to their friends and families, we raised our net promoter score to an international level.

 

We are distinctly proud

Garanti Pension received many valuable awards in 2016. The awards granted to us on our continuous journey to become "even better" motivate us to raise the bar every year. Therefore, we are happier and more proud.

 

We are distinctly digitalized

We aim to deliver the highest possible level of customer satisfaction in today's digital world. Garanti Pension's Mobile Branch enables our customers to monitor their plans and perform their transactions anywhere and anytime they want.

CHAIRMAN'S MESSAGE

Most preferred in the industry

The Turkish private pension system, which is completely voluntary, has reached more than 6.6 million participants and TL 61 billion in funds including government contributions in 2016. Garanti Pension closed the year as the leader in the industry which has fully matured over the past 13 years. The Company manages a total of TL 9.5 billion in retirement savings for its 1.1 million participants.

In life insurance, another core business area of ours, we increased our year-end premium production by 25% to TL 410 million. The Company's efficient efforts in its business lines are also reflected in our financial results. As the most profitable company in the industry for the past six years, Garanti Pension maintained that title in 2016 with net profit of TL 246 million.

CEO'S MESSAGE

We continue our sustainability efforts!

Garanti Pension and Life believes that maintaining environmental, economic and social sustainability is a vital step towards securing a viable future for our country. We work hard to conduct our business activities by keeping this responsibility in mind. Our Environment and Occupational Health and Safety Management Systems, which were established in 2016, received ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety Management System certifications during the year. The certifications were granted following inspections conducted by the independent German certification institution TÜV SÜD.

We are proud to be the one and only private pension and life insurance company with these certifications in our industry. Garanti Pension and Life continues to inspire the sector with its pioneering efforts in human rights and employee rights, as part of the international principles the Company embraces. We also take the lead in protecting the environment and fighting against corruption, together with our customers and all our stakeholders.

FINANCIAL INDICATORS

Rapid growth in private pensions and life insurance

SUSTAINABILITY APPROACH AND POLICY

Adding value to the society and the environment continuously

Sustainability Approach

Garanti Pension takes important steps in "Sustainability", which can be defined as "ensuring today's needs without jeopardizing the needs of future generations"; recognizes the importance of carrying out its activities in a responsible manner with the goal of continuously and distinctly increasing the value added to its employees, shareholders, society and the environment.

Policy and Principles

Starting from the principles of Garanti Bank, its main shareholder, Garanti Pension defines its vision of becoming the best "Private Pension and Life Insurance Company" in Europe and supporting the society, economy and environment with universally accepted values is its corporate responsibility. Garanti Pension continues to inspire the sector with its pioneering efforts in human rights and employee rights, as part of the international principles the Company embraces; also takes the lead in protecting the environment and fighting against corruption, together with its customers and all stakeholders.

About Garanti Pension and Life

Garanti Emeklilik ve Hayat Anonim Şirketi (Garanti Pension and Life) was incorporated as "AGF Garanti Hayat Sigorta Anonim Şirketi" on July 24, 1992. The Company trade name was changed to "Garanti Hayat Sigorta Anonim Şirketi" on May 18, 1999.

Following the decision to include private pension in its field of activities, the Company applied to convert from a life insurance company to a pension company on November 14, 2002.

The Company's name was changed initially to "Garanti Emeklilik Anonim Şirketi" and then to "Garanti Emeklilik ve Hayat Anonim Şirketi." Subsequently, the Company set up pension mutual funds pursuant to the Board of Directors resolution dated June 28, 2003 and obtained authorization from the Capital Markets Board.

Executive Management

Burak Ali Göçer (1)
CEO
K. Çağlayan Bakaçhan (2)
Executive Vice President
Kaan Günay (3)
Executive Vice President
Ahmet Karaman (4)
Executive Vice President
E. Yasemen Köne (5)
Executive Vice President
Cemşit Türker (6)
Executive Vice President